Privacy Principles
-
We collect only essential personal information, such as contact details and device information required to provide support services.
-
Personal data is stored only for as long as necessary to fulfill service requirements and comply with applicable legal obligations.
-
We do not sell, rent, or trade user information to third parties.
-
Users have the right to request access to, correction of, or deletion of their personal data, subject to legal and regulatory requirements.
Data Use
The information collected is used to identify the device environment, accurately assess and resolve issues, provide appropriate guidance, and maintain records of services performed for quality assurance and regulatory compliance.
Independence and Scope
-
Hyper Print Inc is an independent printer support service and is not affiliated with, endorsed by, or associated with any printer manufacturer.
-
Physical hardware repairs, manufacturer warranty services, and on-site maintenance are not included in our services.
- All advice provided is neutral, practical, and based on industry standards and professional experience.
Refunds and Cancellations
If a service is incomplete or an issue remains unresolved, a full or partial refund may apply under a fair usage policy. The exact terms are shared in plain language before any payment.
Acceptable Use
Users agree to provide accurate information about their devices and to comply with local laws. Misuse of services or attempts to bypass security or fair usage rules may result in service refusal.
Liability
Support is provided with care and according to industry best practices. However, like any technical service, outcomes can depend on device condition, firmware, consumables, and user environment. Liability is limited as described in the formal terms.
Policy Updates
We may update our policies periodically to reflect changes in regulations, security practices, or service enhancements. The most current version of our policies will always apply at the time services are provided.
Contact for Policy Questions
Questions about privacy, terms, or data handling can be sent to: info@hyperprintinc.com
